Privacy Policy & SMS Terms

Last Updated: June 16, 2025 · Effective Date: June 16, 2025

📋 About This Policy

This Privacy Policy applies to We Book Loads, operated by We Book Loads LLC, a Georgia limited liability company. By using our website or submitting your information, you agree to the terms of this policy.

1. Who We Are

We Book Loads is a freight dispatch service operated by We Book Loads LLC. Our website is located at webookloads.com. Our business address is 1050 Crown Pointe Pkwy, Suite 500, Atlanta, GA 30338.

For questions about this policy, contact us at: info@webookloads.com

2. Information We Collect

When you submit our contact form or interact with our website, we may collect:

Full name
Email address
Phone number (including mobile number for SMS)
Company name and MC authority information
Equipment type and fleet size
General information about your trucking operation
IP address and browser information (collected automatically)

3. How We Use Your Information

We use the information you provide to:

Contact you regarding our freight dispatch services
Schedule your free Cost Per Mile analysis call
Send you SMS messages if you have provided consent
Onboard you as a dispatch client
Improve our website and services
Comply with legal obligations

4. SMS / Text Message Terms (10DLC Compliance)

📱 SMS Communications — Required Disclosures

Program Description: By opting in, you agree to receive SMS text messages from We Book Loads (We Book Loads LLC) related to our freight dispatch services, including scheduling calls, service updates, and promotional messages about our dispatch programs.

Message Frequency: Message frequency varies. You may receive up to 5 messages per week depending on your interaction with our team.
Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan.
To Opt Out: Reply STOP to any SMS message at any time to unsubscribe. You will receive one final confirmation message.
For Help: Reply HELP to any message or email us at info@webookloads.com
Carriers: Supported carriers include but are not limited to: AT&T, T-Mobile, Verizon, Sprint, Boost, Cricket, Metro PCS, U.S. Cellular, and other major US carriers. Carrier support may vary.
No Sharing: Your mobile number will never be shared with or sold to third parties for their marketing purposes.

Consent: You are not required to consent to receive SMS messages as a condition of purchasing any goods or services. SMS consent is optional and separate from our dispatch services.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

Service Providers: We use trusted third-party services (including GoHighLevel, Formspree, and EmailJS) to manage communications. These providers are bound by confidentiality agreements.
Legal Requirements: We may disclose information if required by law or to protect our rights.
Business Transfer: In the event of a merger or acquisition, your information may be transferred as part of the transaction.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us at info@webookloads.com.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Right to access the personal information we hold about you
Right to correct inaccurate information
Right to request deletion of your information
Right to opt out of SMS communications at any time (reply STOP)
Right to opt out of marketing emails

To exercise any of these rights, contact us at info@webookloads.com.

8. Cookies & Tracking

Our website may use cookies and similar tracking technologies to improve your experience. We may use Google Analytics, Meta Pixel, and TikTok Pixel to understand how visitors interact with our site and to measure the effectiveness of our advertising campaigns. You can disable cookies in your browser settings at any time.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

10. Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last Updated" date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.

13. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information. To exercise your CCPA rights, contact us at info@webookloads.com.

14. Contact Us

We Book Loads (We Book Loads LLC)

1050 Crown Pointe Pkwy, Suite 500

Atlanta, GA 30338

Email: info@webookloads.com

Website: webookloads.com